why won’t my company fire my terrible coworker?

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A reader writes:

I have a permanent position at a government office and there’s a temp who’s consistently doing sub-par work, and with a terrible attitude to boot. It’s extreme — filing documents and cases as completed without doing them at all to boost her performance numbers, losing checks, leaving difficult work undone or hiding it in various folders, using her office phone for social calls for hours and hours. She is famously rude as well — attempting to speak to her, especially to raise any concerns about her work

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