Why Southwest Says Soft Skills Reign Supreme

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For the tenth consecutive year, Southwest Airlines has been recognized by the Employees’ Choice Awards as one of the 2019 Best Places to Work. Thousands of Southwest employees from Dallas to Des Moines to the Dominican Republic have lauded the company for its opportunities for career growth, exceptional company culture and unbeatable perks.

Ranking 10th overall among large U.S. employers and #1 among airlines, Southwest credits their Glassdoor award win to one thing: employee feedback. Being able to hear team members early and often has ensured that the executive

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