my employee is chronically late to work

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A reader writes:

My employee has had an attendance issue off and on for the past six months. I called her attention to it and it improved marginally, but then she told me that she gets a ride to work from her mom and her family is large and there is only one bathroom so she gets delayed. I changed her start time to 9:15 am from 9 am, although she already has the latest start time of anyone on the team. Our department is quite small (two people) so

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