my employee accidentally sent a rude message about me … to me

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A reader writes:

I have an employee who was my first hire as a new manager — Jane. I have built a department from the ground up through hard work and promotions, and Jane has been with me a good majority of the time. I considered her a friend. I recently inherited another employee from a different department — Mary. I received feedback that Mary felt coming to my area was a demotion, but I’ve worked hard to form what I thought was a good team environment. We have a

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