A reader writes:
I have a colleague (a peer) who fights a raging battle against any ideas that don’t originate from her. It’s actually to a point of absurdity.
Last week I suggested we make a process more efficient by dividing it into two steps. This change was implemented, and she called a meeting two hours after the change was in effect to explain what a hot mess this change had caused. I suggested we revert to the previous process and troubleshoot what the hot mess was. The two-step process