Listening Between the Lines: The Secret Skill Needed to Dominate the C-Suite

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Communication can be hard, especially in the workplace. Sometimes the person speaking can’t distill what’s most important to share; other times, there’s so much information available that it requires the skill of the listener to draw out the takeaways. And often, what a person isn’t saying is important too.

The ability to hear people — truly hear them — is a highly valuable skill that can supercharge a career path, says Catherine Hernandez-Blades, Aflac’s Chief Brand and Communications Officer.

Her background is in technical and high-stakes fields where communication is

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