is “secretary” a demeaning title?

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A reader writes:

I work in the tree care industry at a company where the hierarchy is the owner and manager (“Will”), his assistant on the field providing estimates, then me, the owner’s secretary, then the tree workers (who have their own hierarchy).

I work in the office by myself taking calls from clients for estimate appointments, managing correspondence for Will through calls or emails on his behalf, getting mail, making sure bills are paid on time, and taking messages from people trying to get in touch with Will.


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