I can’t fire my awful assistant

This post was originally published on this site

A reader writes:

I’m a nurse and I work with several nursing assistants. I have no authority to hire them, fire them, or implement any kind of substantive rewards or consequences, but I am responsible for their work.

Most of them are great. One, however, is extremely unpleasant to deal with. If I ask her to do something, she will scowl and mutter darkly about how busy she is and how unreasonable I am. Sometimes she yells at me and sometimes she outright refuses simple requests. I do a lot

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