I can hear everything my staff says — should I pretend I don’t?

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A reader writes:

I’m the executive director of a small nonprofit, leading a team of six full-time staff and a handful of part-timers and volunteers. Our office is mostly open-plan, but two of us have private offices with doors to the larger area that are almost always kept open. Since it’s a small team, our duties mesh and intersect in most of what we do. Now, my question: Due to the acoustic properties of the office space and my over-acute hearing, I can hear virtually every word that is spoken

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