how to cope with a work problem you can’t change

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A reader writes:

We just recently hired somebody new at my office. We were thrilled to onboard her — everyone was spread pretty thin, and the idea of having her was great.

The reality does not match the ideal, as it turns out. She constantly leaves for smoke breaks (upwards of 20-30 minutes!) and if she is in a mood, she throws temper tantrums. She’ll send passive aggressive e-mails, she’ll slam doors, throw papers, etc. She complains about what every person does, but then will do the things herself.

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