how do I follow up with people who are bad at responding to work emails?

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A reader writes:

I work in academia at a relatively large university and I’m often getting in contact with people I don’t know, about research issues. I’m relatively new in the field and there is some business etiquette that I’m just unsure of.

I’ve found that lots of people are realllllllly bad at responding promptly to emails. It’s a notorious issue in my field. I understand this can happen for a million different reasons. But what is the best way of following up with these types of people who are

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