Over the past few months, we’ve talked about chatbots and machine learning. It only seems logical that we should have a discussion about artificial intelligence (also known as AI). While these terms are often used in the same sentence, the more I learn, the more I realize that there are subtle nuances in each.
Many human resources departments are looking at these approaches to scale their efforts and bring consistency to their activity. While HR isn’t going to have to do the programming, they do need to know enough to